Chidera Chioma Edward
My name is Chidera Chioma Edward, I am currently residing in Abuja, Nigeria. I started my undergraduate studies in Economics in 2016 and graduated in 2020. I then pursued a masters degree in Financial Economics in 2021 and graduated in 2023. I was exposed to art at a young age and I even had a few drawings I did. Although I hadn’t drawn in a while I still had a passion for art. When I started working for Lanzart as a customer service representative I saw how various artists express themselves through their artworks and it was exciting. I aspire to enhance customer satisfaction through effective team leadership and continuous process improvement.
Job Title: Customer Service Manager
Country: Nigeria
Age : 23 years old
Customer Service Manager Responsibilities
- Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience
- Interaction with customers and get the context of their problem
- Collecting Customer feedback and following up with the customer
- Taking ownership of Customer issues
Key Skills
- Communication skills
- Ability to multitask
- Competent technical knowledge
Education Background
- Msc Financial Economics (2021-2023)
- Bsc Economics (2016-2020)
Aspirations
I enjoy working in Customer service and helping customers through communication and support. One of my primary goals is to improve my skills as a customer service manager and help with more customer service- related issues. This role would help me to challenge myself in order to work better.
Contact Information:
Chidera.lanzart@outlook.com
+234 903 178 7785
